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About Us
Trinity Cleaning Contracts has proudly offered home services for residential and commercial properties since 2019. We work with you to plan every step of the process and ensure that your satisfaction is met. With a team of experts and a variety of professional services available, you can be sure your house or commercial space will be taken care of. From the smallest to the largest task, we believe your home deserves top-priority service that is efficient and reliable. This is why we started Trinity Cleaning Contracts, to deliver quality professional services that you can trust.
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Your home deserves nothing but the best. This is why we started Trinity Cleaning Contracts, to make sure you'll get the most reliable service from one of our dedicated experts.
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Wheather yo need a cleaner for a one-off service of you are looking for a local regular domestic cleaner, Trinity is the cleaning company to contact.
In our daily routine, we put a lot of thought into every little thing we do, making sure you’re getting high-quality and outstanding service. We aspire to provide you with the best professionals to ensure long-lasting results, and transparently share our process every step of the way.
From the smallest and easiest job to the most strenuous, we make sure that we’re not finished until the satisfaction of our customers is met.
We aim to finish each project in a timely-manner and with the highest level of quality. With a focus on personalised service, competitive rates and customer satisfaction, we’re always striving to meet and exceed industry expectations.
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DOMESTIC CLEANING
SELECTION PROCESS OF OUR DOMESTIC CLEANERS
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We operate on a very strict and comprehensive selection process for all our cleaners. Our mission is to provide unparalleled service and allow our work to exceed all expectations of professionalism, integrity, and effectiveness therefore, we require our cleaning staff to provide the following
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Valid identification Cards
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Work Permits
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Proof of Address
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Proof of employer references
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Every domestic staff goes through a formal interview process and rigorous training.
Each new member of our domestic cleaning team needs to pass a practical test in order to determine if she is already qualified, meets our standards, and capable to do on-site services for our huge number of satisfied clients. Upon our approval, the cleaner will be assigned immediately to one of our services available.
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Do you provide a monthly cleaning?We provide regular domestic cleaning services on a weekly or fortnightly basis. A service provided less often than fortnight is regarded as a one-off deep cleaning service and we will be happy to quote you separately.
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Will I have the same cleaner every week?We understand that it is preferable to have the same cleaner every week and we try our best to ensure that this is the case.
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Can I specify the day the cleaner comes?We make every effort to meet the requirements of prospective clients. In most cases it is possible to specify the day your cleaner attends.
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I have a pet, is this a problem?"Most of our cleaners are okay with pets, but if you have pets in your property, we need to be aware, as some of them are allergic.
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Is ironing and washing included in the service?Ironing and washing are included in the regular domestic cleaning service and they do not come with an extra cost.
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What happens if the cleaner lets us down?We consider every client as a valuable customer. The cleaners are vetted for reliability and we try to ensure that you are never dissatisfied, but occasionally things happen beyond our control and we may have to substitute your cleaner, temporarily or permanently. Please call us as soon as possible if you are dissatisfied and we will do our utmost to ensure the mistake is rectified and never repeated.
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Do you have insurance?We arrange appropriate insurance for all professional cleaners. You will be covered for damage to your property while the cleaners work in your house.